Shipping

Your party box is on the way!

 

We offer $5.00 flat rate standard ground shipping for all orders under $9 and free shipping for orders over $9.

 

Most orders placed by 2pm CDT, Monday–Friday, will usually ship the same day; excluding holidays. Orders placed after 2pm CDT, Monday–Friday, will ship the following business day. Orders placed on Saturday or Sunday will ship on the next business day.

 

Flat Rate Standard Shipping: Deliveries are made in 2 to 5 business days.

Expressed 2-Day: Arrives 2 business days after the day it ships out.

Next Day: Arrive on the next business day after the day it ships out.

*Please note orders shipping to Alaska & Hawaii will incur one additional business day for delivery.

Order Total 

Standard Ground Shipping

(2-7 business days)

Expressed 2-day Shipping

(2 business days)

Next day Shipping

(Same day shipping for orders

in by 2pm CDT)

$0-$9

5.00

19.99

29.99

$9-$100

FREE

24.99

34.99

$100-$500

FREE

FREE

39.99

Return

Change your mind? Not a problem!

Customer satisfaction is our highest priority. We accept all returns and exchanges within 30 days of purchase with initial receipt. Package must be unopened for all party supplies.

Return Address:

Mobiusea Return
2437 Bay Area Blvd #90, Houston TX 77058

 

Refund

If you are not satisfied with the order, please note that we offer full refunds if you initiate a refund claim within 30 days starting from the date when you had received your order.

Once your refund request is approved, the refund will be processed to your original form of payment.

We do not accept refund requests in the following circumstances:

  • Product is used and damaged by the Customer

  • Incomplete product

  • Fraudulent Return/Refund request

Please note that the customer is responsible to pay the shipping/delivery fee when returning any product. We recommend that all returns be sent using a traceable carrier. We are not responsible for packages not received by us or our vendor that were returned without a tracking number.

For any further information or returns please contact our customer service team anytime at info@mobiusea.com